Wednesday, May 20 will be a great first step in the phased reopening of Walt Disney World Resort® as Disney Springs begins its initial reopening that morning. With the safety and well-being of Guests, Cast Members and third-party operating participants at the forefront of Disney’s planning, they are eager to begin welcoming you back to this part of Walt Disney World. While the theme parks and resort hotels remain temporarily closed, the phased reopening of Disney Springs is a welcome milestone as Disney navigates through this unprecedented time together as responsibly as possible.
Next week, many of the third-party operating participants will open their doors to Disney Springs Guests. On May 27, three Disney-owned and -operated stores and venues will reopen: World of Disney, D-Luxe Burger (mobile order) and the Marketplace Co-Op. You can visit DisneySprings.com/reopening for the most current information on which locations are open.
Based on applicable government requirements, as well as guidance from health authorities such as the CDC and appropriate government agencies, Disney is implementing a number of new health and safety measures and operational changes. Rest assured, there is plenty of magic awaiting you at Disney Springs – it just may feel a bit different than before. Here is what you need to know prior to your arrival:
Parking and Entrances: During this initial phase, Guests will be directed to self-park in the Orange and Lime Garages. All surface lots will be closed. Disney will also reduce the number of entrances for Disney Springs to four locations: Orange and Lime Garages, along with the Hotel Plaza Boulevard pedestrian bridge and ride share location.
Temperature Screenings: Once you arrive at Disney Springs, you and your party will be required to undergo temperature screenings. Based on guidance from health authorities, anyone displaying a temperature of 100.4 degrees or higher will be directed to an additional location for rescreening and assistance; those who again measure 100.4 degrees or higher will not be allowed entry, nor will those in their party. I encourage you to check temperatures of yourself and your party prior to leaving home, as an extra layer of precaution.
Appropriate Face Coverings: All Guests 3 years of age and older, along with Cast Members and third-party operating-participant employees, will be required to wear an appropriate face covering while visiting Disney Springs. This is an important part of protecting both Guests and cast. Please be sure you have an ample amount of face coverings for yourself and your party before you arrive, as you’ll need to wear them over your nose and mouth at all times (except when sitting at a dining table).
Physical Distancing and Capacity Measures: To maintain appropriate physical distancing throughout Disney Springs during this initial phase, Disney will limit the number of Guests visiting the property, as well as within each location. In addition, ground markings will help promote proper distancing when queuing is necessary. Disney will also add physical barriers in select places where it’s difficult to maintain physical distancing.
Cashless Transactions: We’re recommending you use cashless payment options whenever possible during your visit to Disney Springs, including debit cards, credit cards, Disney gift cards, etc. You can also opt for contactless payment options or use cash to purchase a Disney gift card at the Welcome Center and select merchandise locations.
Cleanliness: Disney has increased cleaning and disinfection procedures in high-traffic areas such as elevators and escalators, handrails, benches, tables, handles, restrooms and more. Disney will also have hand-washing stations and hand sanitizer available, and encourage you to use these frequently.
Disney Cast Members have gone through extensive new training as we all learn to adjust to these changing times together. To that end, Disney will have some Cast Members walking throughout Disney Springs to explain the new procedures and answer any questions you may have. They will also encourage everyone to follow these measures for the health and safety of us all.
Everything Disney is doing during this unprecedented time is in service of the Guests, Cast Members and third-party operating participants, who will also be following these new guidelines in their locations. Disney is constantly monitoring conditions and best practices, and continue to learn every day from health and government authorities. As a result, the operational changes and safety measures may change from time to time as circumstances evolve. Disney wants to deliver all the Disney magic you know and love with safety, as always, their top priority.
Today’s world is different, and it’s going to require a shared responsibility, with everyone doing their part.
As a reminder, please visit DisneySprings.com/reopening for the most up-to-date information on available shopping and dining locations, operating hours, new safety procedures and more.
We’re looking forward to seeing you real soon!